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Further Learning Site

Using Your Online Tools

About Further

Further administers spending accounts like health savings accounts (HSAs), flexible spending accounts (FSAs), and more. But beyond simply managing those accounts, we strive to help our members have a smooth and simple experience, so they can make confident decisions. The online tools shown here are a big part of how we help people optimize their accounts.

Online account access allows you to view and manage your account information anytime, anywhere you have an internet connection. This way, you don't have to call customer service or check your paper statements to track your accounts. All you have to do is log in to our site or mobile app using your computer, tablet or smartphone.

Our site

Our site at www.hellofurther.com makes managing your funds and account settings easy. This site is mobile-friendly, meaning you can use it on your phone or tablet as well as a computer.

Mobile App LP Featured.jpg

Our app

For an even better on-the-go experience, download the Further  mobile app. It's available in both the Apple and Google Play app stores and allows you to use your device's tools, like your camera or fingerprint reader, for more convenience.

To sign up for managing your account online

 Before you can access your account using our mobile app, you must sign up online. 

Please allow 5 to 7 business days for Further to process your information after you've enrolled. When your account is set up, you’ll receive a welcome packet in the mail that includes a verification form from Further. You'll also receive your Spending Account identification number, or "SA ID", which you can use to create a profile at www.hellofurther.com.

To register:
  1. Sign in at www.hellofurther.com.
  2. Click New User? Register link.

If you don't remember your SA ID, you can call our Member Service line for assistance at 1-800-859-2144.   

The Learning Center

The Further Learning Center is your best source for information related to your spending accounts. You can find articles showing how to set up and manage your account, as well as information about taxes, life changes, investments and more. There are also calculators and videos to help as well. It's a good idea to bookmark the site at learn.hellofurther.com/individuals and visit whenever you're interested in anything related to your account.  

What can you do on the website vs the app?

This table shows you what you can do with the Further website compared to what you can do on the mobile app.

  Your online account

The Further app

Sign in with your fingerprint or FaceID   X
See real-time balance updates X X
Monitor account activity (contributions and payments) X X

Get reimbursed, pay a provider directly (if available for your account) and check the status of payments

X X
Scan a product's barcode to see if it's a covered expense   X
Create customized statement and reports X  
Deposit money into your HSA X X
Give family member or other trusted individuals the authority to contact Further on your behalf X  
Link your account to a personal bank and manage profile information X X
Sign up for automated claim payments (crossover) X  
Order additional debit cards (if available for your account) X X
Submit receipts, prescriptions, or other documentation with a reimbursement request X - Upload an image X - Take a picture with your camera
Organize receipts and other documentation in Further's My Records and Receipts document storage system X  
Open an investment account for your HSA funds X  
Transfer funds from your HSA into an investment account X X
Access tools to help you make smarter health care spending choices  X  

Video: Navigating Further's Member Portal

Further Member Portal Tour 2018 from Further on Vimeo.

 

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