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HelloFurther Learning Site

Registering Online

Our online tools let you easily access and manage your health care funds--wherever you are.

Our site

Our site at www.hellofurther.com makes managing your funds and account settings easy. This site is mobile-friendly, meaning you can use it on your phone or tablet as well as a desktop computer or laptop.

Our app

For an even better on-the-go experience, download the Further mobile app. It's available in both the Apple and Android app stores. The Further member app was designed specifically for mobile use and allows you to use the tools built into your device, like your camera or fingerprint reader, for even more convenience.

To sign up

 Before you can access your account using our mobile app, you must sign up online. 

Please allow 5 to 7 business days for Further to process your information after you've enrolled. When your account is set up, you’ll receive a welcome packet in the mail that includes a verification form from Further. You'll also receive your Spending Account identification number, or "SA ID", which you can use to create a profile at www.hellofurther.com.

To register:

  1. Sign in at www.hellofurther.com.
  2. Click New User? Register link.

You'll need to provide your Spending Account identification number in order to register. If you don't remember your ID, you can call our Member Service line for assistance at 1-800-859-2144.  

Using your online account tools

This table shows you what you can do with the Further website vs. the mobile app.

  Your online account The Further app
Sign in with your fingerprint   X
See real-time balance updates X X
Monitor account activity (contributions and payments) X X

Get reimbursed, pay a provider directly (if available for your account) and check the status of payments

X X
Scan a product's barcode to see if it's a covered expense   X
Create customized statement and reports X  
Deposit money into your HSA X X
Give family member or other trusted individuals the authority to contact Further on your behalf X  
Link your account to a personal bank and manage profile information X X
Sign up for automated claim payments (crossover) X  
Order additional debit cards (if available for your account) X X
Submit receipts, prescriptions, or other documentation with a reimbursement request X - Upload an image X - Take a picture with your camera
Organize receipts and other documentation in Further's My Records and Receipts document storage system X  
Open an investment account for your HSA funds X  
Transfer funds from your HSA into an investment account X X
Access tools to help you make smarter health care spending choices  X  

Video: Navigating Further's Member Portal

Further Member Portal Tour 2018 from Further on Vimeo.

 

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