Dependent care flexible spending accounts (DCAPs) are a great way for employees to take charge of their dependent care costs. As an employer, you play a critical role in providing education and resources so employees can decide if an DCAP is the right choice.
This step-by-step communication “playbook” includes everything you need to communicate the benefits of DCAPs to your employees and help them get their accounts set up hassle-free to use now and into the future.
Cover the basics
Offer specific details about how the account works with a health plan, which eligible expenses are covered, and how members can access their funds.
One-on-one discussions give your employees a chance to ask questions and better understand their options.
Schedule informational meetings
Share a presentation about DCAPs
This simple presentation walks through DCAP basics and includes hypothetical examples.
Provide the DCAP worksheet
During the meeting, distribute the worksheet. It shows employees how to estimate their potential costs and savings with an DCAP. Using their own information, employees can use real-life situations to explore how an DCAP might work for them.
Support employees during enrollment
Congratulations! Your employees understand the value in making the most of their dependent care dollars and have decided to enroll in an DCAP. You can continue to play a key role by ensuring they have access to the resources they need to open and use their accounts hassle-free.
Provide employees direct access to their new online account
Post or provide a link to Further’s mobile-enabled website at www.hellofurther.com. The site works well for any screen size—whether it’s a desktop monitor, laptop, tablet, or mobile phone.
Remind employees where to access educational resources
You can do this with a simple email with a link to information and forms.
Promote the customer support phone number
Use the Group Online Service Center
Monitor and manage your group’s Further benefits.
As always, we’re here to help. If you can’t find the answers you’re looking for online, give us a call at 1-888-460-4013 8 a.m. to 5 p.m. Central Time, Monday through Friday. Or, you can contact your account manager.