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Debit Cards

A debit card is a convenient way to pay for medical expenses and access your account, whenever and wherever you need it. This section covers requesting, using, and managing debit cards.

Frequently Asked Questions

Can I request a debit card for a spouse or dependent?
Yes. You can order multiple cards at no additional cost through the Member Online Service Center.  For more information, see Requesting and Managing Debit Cards.
Can I withdraw funds at an ATM?
You cannot use the Further debit card for cash withdrawals from an Automated Teller Machine (ATM), from a Point-of-Sale (POS) device, or by any other means. The card will not work in these situations.
Do I need a PIN to use my debit card?
No. You can use your debit card by signing for your purchases and selecting “credit” when asked. Having a PIN puts more security accountability on you as the debit card owner if the card is used fraudulently.
My debit card was recently denied. Why would that happen?

Your debit card may be denied if:

  • There is not enough money in your account to cover the expense. Visit www.hellofurther.com or call us toll free at 1-800-859-2144 to check your account balance.
  • The items being purchased are not eligible expenses. For a list of eligible expenses, visit www.hellofurther.com.

 

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