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Further Learning Site

Requesting and Managing Debit Cards

In general, if your account type offers a debit card, you should receive one when you enroll--unless you choose to use automated claim reimbursements instead. This page covers requesting a debit card (or additional debit cards, canceling cards, and what to do when a card is lost or stolen.

Watch this quick video about managing debit cards at www.hellofurther.com:

Request a card online

To request a debit card from www.hellofurther.com:

  1. Sign in at www.hellofurther.com.
  2. Click the My Profile menu.
  3. Choose Payment & Banking from the menu.
  4. Click Add Card
  5. Fill out the form to start the debit card request process.

Cancel a card online

To cancel a debit card on www.hellofurther.com:

  1. Sign in at www.hellofurther.com.
  2. Click the My Profile menu.
  3. Choose Payment & Banking from the menu.
  4. In the list of debit cards, find the card you want to delete.
  5. Click Delete.

Request a card from the mobile app

To request a debit card from the Further app:

  1. Tap the menu button in the top left corner.
  2. Tap Payment and Banking.
  3. Tap Add a Card
  4. Enter the personal and relationship information for the person who will receive the new card.

Cancel a card with the mobile app

To cancel a debit card with the Further app: 

  1. Tap the menu button in the top left corner.
  2. Tap Payment and Banking.
  3. Tap the Cancel button next to the card that you wish to cancel.

Report a card lost or stolen

Call Further customer support at 1-800-859-2144 at any time, any day of the week. 

Follow the prompts to report your debit card lost or stolen. Your card will be canceled and a new one will be automatically reissued to you.

Simply canceling your card online will not automatically reissue a card to you so we ask that you call us. Additionally, when you report a card as lost or stolen to our customer support line, you will receive assistance in monitoring your recent claims for any fraudulent activity.